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3:50 pm
August 19, 2009


Colin

Guest

I have followed the install instructions in your AWStats Installation for Dummies and keep on getting 500 errors. I have tried copying the css, classes and js folders over to the www directory without success. You say create the .conf file but don’t say where to upload it too. I so hoped this was going top work as my host wants $30 to install awstats and I thought I could do it from these instructions. The ones supplied with AWtats are complex to put it mildly.

Any chance of an update?

3:52 pm
August 19, 2009


Jean-Luc

Admin

posts 1125

Hi Colin,

Did you change the permissions of awstats.pl to 755 as stated in paragraph 3 ? The .conf file must be in the same directory as awstats.pl.

3:53 pm
August 19, 2009


Colin

Guest

Hi Jean-Luc,

Yes I did the chmod and that is where I thought it should be but I am still getting the 500 error. Thanks for the thoughts.

4:03 pm
August 19, 2009


Jean-Luc

Admin

posts 1125

Some hosting companies do not allow their customers to install their own Perl scripts. Most hosts allow it these days though.

When Perl scripts are allowed, it is common that they are only allowed in a directory designated as CGI directory by the host. This directory is usually called cgi-bin . It can be at the same level as the main www  (or public_html ) directory or under it, depending on how the server was set up.

I hope this helps.

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