InternetOfficer.com

Hi all

I have seen similar problem logged in aws forums but never a solution?

I have aws set up so that manual update can be used (customer prefers this method). They recently neglected to update for a period of 7 days. When they next updated, the stats appeared for the day the update was made, but not for the previous 7-day period which all appear as zero.

The site would normally have 200-300 visits per day, so they know that zero is not correct.

The log files are all present but aws refuses to show the data.

My question is: How does my customer re-establish stats for the missing days?

Thanks in advance

Hi Jean-Luc

Thanks for your speedy response.

I will try your suggestion.

Please provide an example command line which includes 'LogFile=…'

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I found the following at sourceforge FAQ – is this relevant to my question?

Quote:

FAQ-COM500 : HOW CAN I RESET ALL MY STATISTICS ?
PROBLEM:
I want to reset all my statistics to restart the update process from the beginning.
SOLUTION:
All analyzed data are stored by AWStats in history files called awstatsMMYYYY.[config.]txt (one file each month). You will find those files in directory defined by DirData parameter (same directory than awstats.pl by default).
To reset all your statistics, just delete all files awstatsMMYYYY.txt
To reset all your statistics built for a particular config file, just delete all files awstatsMMYYYY.myconfig.txt
Warning, if you delete those data files, you won't be able to recover your stats back, unless you kept old log files somewhere. You will have to process all past log files (in chronological order) to get your statistics back.

:UNQUOTE

Thanks again

Excellent – I have restored the missing stats – customer happy

Will now set up auto-update to avoid this probelm in the future.

Many thanks for your help Jean-Luc